Shipping Policy
Last Updated: June 22, 2026
Thank you for shopping with Princess Cosmetics Store. This Shipping Policy explains how we process, ship, and deliver orders.
1. Order Processing
- Orders are processed within 1–5 business days after payment confirmation.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- During peak seasons, promotions, or holidays, processing times may be extended.
2. Shipping Destinations
We ship to most countries and regions supported by our shipping partners and marketplace platforms.
Shipping availability may vary depending on local regulations and carrier restrictions.
3. Shipping Methods
Orders are shipped through trusted logistics and delivery partners selected based on the destination and shipping method chosen at checkout.
Available shipping options may vary by location.
4. Delivery Times
Estimated delivery times are provided for reference only and may vary due to:
- Customs clearance procedures
- Weather conditions
- Public holidays
- Carrier delays
- Destination country regulations
Actual delivery times cannot be guaranteed.
5. Shipping Costs
Shipping fees are calculated based on:
- Delivery destination
- Package weight and dimensions
- Selected shipping method
Shipping costs will be displayed during checkout before payment is completed.
6. Order Tracking
When available, tracking information will be provided after the order has been shipped.
Customers can use the tracking number to monitor shipment progress through the carrier’s tracking system.
7. Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated by the platform or applicable law.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Princess Cosmetics Store is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete shipping information provided by the customer.
9. Lost or Delayed Packages
If a package appears lost or significantly delayed, customers should contact us with their order details.
We will work with the shipping carrier to investigate the issue and assist in resolving it whenever possible.
10. Damaged Packages
If your package arrives damaged, please contact us promptly and provide:
- Order number
- Photos of the package
- Photos of the damaged product
This will help us evaluate the issue and provide appropriate assistance.
11. Contact Us
For shipping-related questions or assistance, please contact:
Princess Cosmetics Store
Email: [email protected]
